Please keep the following in mind during your visit:

In order to protect the artifacts and preserve them for future generations, factors contributing to their deterioration must be kept in mind. These include physical contact, vibrations, sudden movements, excessive light, and variations in temperature and humidity, all of which are harmful. Visitors should therefore abstain from touching the objects or taking photos or videos and should also avoid producing excessive vibrations.   

To better understand the Museum's collections, visitors should view them from left to right; the objects found in the middle of the halls supplement those exhibited on either side.

Packages, umbrellas, suitcases and large bags must be checked at the cloakroom (coat check).

Still photography is permitted for private, noncommercial use only. Photographs cannot be published, sold, reproduced, transferred, distributed, or otherwise commercially exploited in any manner whatsoever. The use of a flash or Tripods is prohibited.

For press and other special photography, including filming and videotape projects, call the Communications Division + 57 (1) 381 6470, ext. 2171, fax + 57 (1) 381 6490 or e-mail prensa@museonacional.gov.co. The Records Office, telephone + 57 (1) 381 6470, extension 2155, will provide photographic copies of the Museum's collections upon receipt of payment of the required fee.

The Museum has a ramp for wheelchair access for the disabled on Calle 29. To request this service, call + 57 (1) 381 6470, extensions 2186. There is also a special elevator for visitors with physical limitations located on the first floor of the Museum.

Educational services for schools and groups may be requested through the Association of Friends of the National Museum, at telephone + 57 (1) 287 5001.

Those interested in joining the Association of Friends of the National Museum may call  + 57 (1) 287 5001.